Customer Complaint : Any customer who has a complaint with Bob’s Discount Furniture may contact the company’s customer care liaison team directly by email at [email protected] In the event the issues are not resolved directly with the company, a complaint may be filed with BBB online at www.bbb.org.
Bob Kaufman, the founder and face of Bob’s Discount Furniture , will remain president emeritus of the chain after a majority stake in the company is sold to Bain Capital, the Boston-based private equity firm where Mitt Romney once worked.
Bob’s Discount Furniture General Warranty . All furniture , other than mattresses, purchased at our regular price is guaranteed to be free from factory defects for 1 year from date of possession to the original purchaser within our normal delivery area.
BEWARE OF BOB’S FURNITURE . THE STUFF IS JUNK . I paid for they protection on my furniture but cause I can’t tell them how it broke they won’t fix it or even come out to take a look at it and tell me I have to fix it myself cause they don’t cover that. Think twice before you go purchase furniture from them.
With the majority of the company’s furniture made in the United States, some parts and materials for Bob’s Discount Furniture do come from China . The retailer is passionate about supporting American families and local communities.
Staff, technicians, and service persons related to Bob’s Discount are all wonderful. However, the quality of the furniture is extremely lacking.
Hello! It’s because Bob is getting older, and they are trying to introduce clay Bob for when real Bob is not around anymore, to keep his legacy going!
Once you accept your furniture it cannot be returned with a few exceptions If an item has an unserviceable factory defect it will be replaced. Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition.
Bob’s Goof Proof covers only against specific accidents found here. The most notable examples of damage that are not covered are: Pet damage . Any damage caused by pets (outside of stains from bodily fluids) is not covered .
Bob’s Goof Proof serviced by Guardian covers you for 5 Full years for most accidental stains and many accidental damages that occur from a single incident. * Plus you get a Bob’s Furniture Care Kit as part of the deal.
It is true that you can not negotiate in a place like ikea but you can negotiate on the bobs discount furniture . At bobs you can count on a haggle free shopping experience online or at any of my stores coast to coast.
The pull outs are more comfortable than most in our experience. Our main couch is Raymour & Flanigan and overall a notch higher in quality from the Bob’s couch, but was also a notch higher in price. I would recommend either brand and wouldn’t hesitate to buy either brand again.
My Bob’s Financing & No Credit Needed Options. Bob’s Way to Pay gives you several financing and lease-to-own options. Start loving your furniture now!