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IN HOME DELIVERY All of our upholstered furniture is delivered via our In-Home Delivery network. For other areas, your furniture will usually ship within 2 to 3 weeks. SPECIAL ORDER WEEKS Special order items will usually ship within 8-10 weeks.
Get free shipping And during certain promotions, Pottery Barn offers free shipping on any order.
Shipping charges are calculated by your order total and can get pricey depending on what you order. Larger items will ship via unlimited flat-rate truck delivery . Bulky items like some furniture may even add an additional delivery surcharge. Go here if you are looking for other ways to save at Pottery Barn .
Pottery Barn Policies If you are unhappy with your purchase, or it has a defect, you can return the item for a refund of the merchandise value. Additionally, Pottery Barn does not offer a warranty on any of its furniture items.
Furniture and rug delivery Stores like Crate & Barrel and Pottery Barn have flat delivery fees and typically work with dedicated partners for local deliveries or, for long-distance deliveries , professional shipping companies. I usually tip $10 to $20 per person for furniture deliveries .
Pottery Barn states that the “items are delivered to your home by appointment to your room of choice— and are then unpacked and fully assembled .” However, outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation may
There are a few furniture stores offering haul away service when you purchase a new piece of furniture from them. Furniture Stores Offering Old Furniture Removal .
|Furniture Store||Furniture Removal Service?||Cost|
|Pottery Barn||Does not remove old furniture||–|
Wednesday morning is the best day to shop to get first dibs on sale or clearance items. Your first chance at Pottery Barn clearance markdowns happens on Wednesday morning, so shop early to get first dibs on discounted furniture .
2. Use a West Elm free shipping code: West Elm runs special promotions that include free shipping . However, large, bulky items (such as rugs and furniture ) may be excluded from these promos.
Unlike some other popular outlet stores (like Coach Outlet and J. Crew Factory Store), the Pottery Barn Outlet doesn’t sell “made for outlet ” merchandise. Rather, everything sold in the Pottery Barn Outlet store was once sold in a Pottery Barn store or on PotteryBarn .com.
To change or cancel your order , contact Customer Service at 1.888. 779.5176 Front Door deliveries cannot be canceled as they are processed immediately to ensure quick arrival. We cannot accept changes or cancellations on some items, view our Return Policy.
NEW SHIPPING TO HAWAII Items shipped to Hawaii are delivered by UPS at our regular shipping and processing fees, with an additional charge of $10. Also, we are now offering shipment of large furniture and oversized items to Oahu, Maui and the Island of Hawaii . There will be an additional surcharge of $350 per order.